From: linda.kanamine@healthonecares.com
Sent: Tuesday, June 29, 2010 1:21 PM
To: Kurtz-Phelan, Rachel A. - City Council
Subject: FW: Smoking Ban

Attachments: Smoking Memo; Smoke Free Hospital Ordinance; Tobacco Free Update
Here�s another perspective from our execs at Rose.
 
 
 
 
 
1. Was the ban effective in eliminating smoking on the public right-of-way adjoining your hospital and all its relevant buildings, especially near patient entrances and exits?
No.  We continue to find guests smoking outside near entrances and exits.   When I confront guests, they often respond in a manner that implies this is their first notice that they cannot smoke on our property.  We have a lot of signs posted on our campus. When someone is here visiting a loved one and they need a smoke, they either do not see the signs or they ignore them.   I am not sure the ban has improved our ability to enforce a �Tobacco Free� campus.
 
2. Have you had any concerns � negative or positive � about impacts of the ban?  Please explain.
It has been a challenge and a lot of work to enforce.  Security makes hourly rounds.  Parking services assist in monitoring the entrances.  Managers have come in on weekends to specifically monitor their staff.  Clarence is frequently involved in the disciplinary process for employees and contractors who fail to follow our policy.  We have worked with the Physician Office Buildings (POB) to communicate to the office managers and their staffs about the smoke free campus requirements and city ordinance.
 
3. Has your facility received any comments from patients and/or visitors on the smoking ban? Please be specific. How have you have responded?
We had a patient who was an attorney voice her concerns after walking through POB employees who were smoking near a POB II entrance, and she questioned why we weren�t enforcing the ban.  POB management communicated the requirements to the POB offices, and spoke with the managers of the employees violating the rule.
 
4. Has your facility received any comments from neighbors about patients, visitors or staff leaving hospital property to smoke and to intrude on the neighborhood with noise, garbage, loitering, and so on? Please be specific.  Initially we received complaints from neighbors to our east, Park Mayfair Condominiums, about employees who smoked on and littered the property.  We addressed this concern through our POB management and have not heard anything since.
 
5. How did you implement your good neighbor policy? What worked and what would you change? Please send me a copy of the policy.
We discussed at length during the August Tobacco Free implementation that HealthONE has a �Good Neighbor Policy� and that they cannot smoke and litter our neighbor�s property.  Once the ordinance was passed in November 2008, we distributed this to our managers.  In addition, I have spoken with the VA.  They allow smoking in a hut on their campus and we have informed our employees of this option.  We promote this site to our employees as an acceptable location for smoking, only during paid meal breaks.
 
6. Based on your experiences over the past 18 months, do you have suggestions to improve the ban on smoking around City hospitals?  I believe the $500 reward to quit smoking has shown that we support employees who make the decision to quit.  One of our psychiatrists offered to provide a couple education sessions to help employees quit and we have promoted the Colorado Quit Line.  You need to approach employees who smoke one by one and the managers are key to making this successful.
 
7. Has the ban helped you to better serve your patients?  Has it affected your professional ratings on hospital quality?
Not sure it has improved.
 
8. Is there anything else you think I should know about the smoking ban around City hospitals? No.