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File #: 20-1026    Version: 1
Type: Resolution Status: Adopted
File created: 9/18/2020 In control: Finance & Governance Committee
On agenda: 10/12/2020 Final action: 10/12/2020
Title: A resolution approving a proposed Third Amendatory Agreement between the City and County of Denver and Istonish, Inc. to extend the term and amend a provision for continual support of the Service Desk. Amends a contract with Istonish, Inc. by adding one year for a new end date of 12-31-21 to staff the City's internal Service Desk after hours, holidays and weekends. No change to contract amount (TECHS-202055904). The last regularly scheduled Council meeting within the 30-day review period is on 11-2-20. The Committee approved filing this item at its meeting on 9-29-20.
Indexes: Zach Rothmier
Attachments: 1. RR20 1026 TS Istonish, 2. 20-1026 Filed Resolution_IstonishInc_202055904-03.pdf, 3. 20-1026 3rdAmendAgr_IstonishInc_202055904-03.pdf, 4. 20-1026 Filed Resolution_IstonishInc, 5. 20-1026 - signed

Contract Request Template (Contracts; IGAs; Leases)

 

Date Submitted: 9-18-20

 

Requesting Agency: Technology Services

                               Division:

 

Subject Matter Expert Name:

Name: Joe Saporito

Email: joseph.saporito@denvergov.org

 

Item Title & Description:

(Do not delete the following instructions)

These appear on the Council meeting agenda. Initially, the requesting agency will enter a 2-3 sentence description. Upon bill filling, the City Attorney’s Office should enter the title above the description (the title should be in bold font).

 

Both the title and description must be entered between the red “title” and “body” below.  Do not at any time delete the red “title” or “body” markers from this template.

title

A resolution approving a proposed Third Amendatory Agreement between the City and County of Denver and Istonish, Inc. to extend the term and amend a provision  for continual support of the Service Desk.

Amends a contract with Istonish, Inc. by adding one year for a new end date of 12-31-21 to staff the City’s internal Service Desk  after hours, holidays and weekends. No change to contract amount (TECHS-202055904). The last regularly scheduled Council meeting within the 30-day review period is on 11-2-20. The Committee approved filing this item at its meeting on 9-29-20.

body

 

Affected Council District(s) or citywide? Citywide

 

Contract Control Number: TECHS-202055904

 

Vendor/Contractor Name (including any “DBA”): Istonish, Inc.

 

Type and Scope of services to be performed:

The Technology Services’ Service Desk is a 24/7 support entity. Currently the City employs a third party (Istonish, Inc.) to staff the Service Desk after hours, holidays and weekends. This amendment is intended to continue the City’s current staffing model throughout 2021 while a solicitation is conducted.

 

Technology Services is currently analyzing the current service desk model and the market to prepare requirements for a solicitation that will result in a new contract starting 2022.  

Location (if applicable):

 

WBE/MBE/DBE goals that were applied, if applicable (construction, design, Airport concession contracts):

 

Are WBE/MBE/DBE goals met (if applicable)?

 

Is the contract new/a renewal/extension or amendment?

 

Was this contractor selected by competitive process or sole source?

                     

For New contracts

Term of initial contract:

 

Options for Renewal:

                     How many renewals (i.e. up to 2 renewals)?

                     Term of any renewals (i.e. 1 year each):

 

Cost of initial contract term:

 

Cost of any renewals:

 

Total contract value council is approving if all renewals exercised:

 

For Amendments/Renewals Extensions:

Is this a change to cost/pricing; length of term; terms unrelated to time or price (List all that apply)?

 

If length changing

What was the length of the term of the original contract?

10/1/2014 - 12/31/2020

What is the length of the extension/renewal?

One year

What is the revised total term of the contract?

10/1/2014 - 12/31/2021

If cost changing

What was the original value of the entire contract prior to this proposed change?

 

What is the value of the proposed change?

 

What is the new/revised total value including change?

 

If terms changing

Describe the change and the reason for it (i.e. compliance with state law, different way of doing business etc.)