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File #: 21-1430    Version: 1
Type: Resolution Status: Adopted
File created: 11/18/2021 In control: Finance & Governance Committee
On agenda: 12/13/2021 Final action: 12/13/2021
Title: A resolution approving a proposed Fourth Amendatory Agreement between the City and County of Denver and Advoco LLC to increase the maximum contract amount for professional services related to the Infor Enterprise Asset Management software. Amends a contract with Advoco, LLC by adding $300,000 for a new total of $2,572,220 for the Infor Asset Management software supporting multiple City agencies. No change to contract duration (TECHS-202161069). The last regularly scheduled Council meeting within the 30-day review period is on 1-3-22. The Committee approved filing this item at its meeting on 11-30-21.
Indexes: Zach Rothmier
Attachments: 1. RR21 1430 TS Advoco, 2. 21-1430 Filed Resolution_AdvocoLLC_202161069-04 V-2 (1), 3. 21-1430 4thAmendAgt_Advoco_202161096-04, 4. 21-1430 Filed Resolution_AdvocoLLC, 5. 21-1430 - signed

Contract Request Template (Contracts; IGAs; Leases)

 

Date Submitted: 11-18-21

 

Requesting Agency: Technology Services

                               Division:

 

Subject Matter Expert Name:

Name: Joe Saporito

Email: joseph.saporito@denvergov.org

 

Item Title & Description:

(Do not delete the following instructions)

These appear on the Council meeting agenda. Initially, the requesting agency will enter a 2-3 sentence description. Upon bill filling, the City Attorney’s Office should enter the title above the description (the title should be in bold font).

 

Both the title and description must be entered between the red “title” and “body” below.  Do not at any time delete the red “title” or “body” markers from this template.

title

A resolution approving a proposed Fourth Amendatory Agreement between the City and County of Denver and Advoco LLC to increase the maximum contract amount for professional services related to the Infor Enterprise Asset Management software.

Amends a contract with Advoco, LLC by adding $300,000 for a new total of $2,572,220 for the Infor Asset Management software supporting multiple City agencies. No change to contract duration (TECHS-202161069). The last regularly scheduled Council meeting within the 30-day review period is on 1-3-22. The Committee approved filing this item at its meeting on 11-30-21.

body

 

Affected Council District(s) or citywide? Citywide

 

Contract Control Number: TECHS-202161069

 

Vendor/Contractor Name (including any “DBA”): Advoco, LLC

 

Type and Scope of services to be performed:

Through this contract Advoco provides both support services and on-call professional services in relation to the Infor Enterprise Asset Management (EAM) software. 

 

The EAM application was originally purchased in 2002 by General Services to be used as a Work Order Control system for Parks and Recreation. As more and more agencies found value in this product, it was agreed that this would be used as the City’s EAM application. It is currently being used by Public Works, General Services Facilities, Arts & Venues, Denver Fire Dept., Wastewater, Parks and Recreation, Denver Libraries and Denver Sheriff’s Dept. The EAM application can be used to manage day to day work (i.e. scheduling routine preventative maintenance on equipment, appropriating technicians and costs for day to day operations) and is also used by Public Works and General Services Facilities Management for Facilities Conditions Assessments (FCA). FCAs can be used to assess equipment for facility improvement measures. An example of this would be an elevator replacement. This type of project would not be routed through the routine day to day operations workflow, but rather to the appropriate personnel that would account for Capital Improvement Projects (CIP). This process helps with capital planning. This tool is also being used by Public Works to manage the City’s bridges and streetlights for both inventory and maintenance and repair purposes.   

                     

In 2013, the responsibility of managing the Infor contract was passed onto Technology Services. A contract with Advoco was initiated in 2013 to help the City strategically manage the Infor application.

 

Advoco provides the following services within their standard Post-Implementation Consulting:

                     End user and system training

                     System Administration function and configuration, including:

o                     Screen and Grid design, user security modifications

o                     Uploads and imports using Infor applications

o                     Flex SQL configuration

o                     Advanced Report and KPI creation, modification

                     End user functional support

o                     User groups and security processes

o                     Error and stoppage troubleshooting

o                     Screen-sharing sessions to better understand the user’s problems

                     Review City of Denver’s on-going business requirements and provide recommendations and guidance for solutions to meet the business requirements

                     Review operations goals and provide recommendations

                     Infor EAM version upgrade support

 

Advoco is a preferred service provider for the Infor EAM product.  The City has partnered with Advoco for continued adoption, maintenance, support and additional professional services related to the Infor application.  Over time, Advoco has implemented custom code (at the City’s direction), and has gained extensive knowledge about the City’s implementation, strategic direction, and overall adoption plans.

 

Due to projects that the Department of Transportation and Infrastructure and Arts and Venues are currently engaged in and expect to complete in 2022, through this amendment, Technology Services is requesting to increase the contract maximum amount by $300,000. 

Location (if applicable):

 

WBE/MBE/DBE goals that were applied, if applicable (construction, design, Airport concession contracts):

 

Are WBE/MBE/DBE goals met (if applicable)?

 

Is the contract new/a renewal/extension or amendment?

 

Was this contractor selected by competitive process or sole source?

                     

For New contracts

Term of initial contract:

 

Options for Renewal:

                     How many renewals (i.e. up to 2 renewals)?

                     Term of any renewals (i.e. 1 year each):

 

Cost of initial contract term:

 

Cost of any renewals:

 

Total contract value council is approving if all renewals exercised:

 

For Amendments/Renewals Extensions:

Is this a change to cost/pricing; length of term; terms unrelated to time or price (List all that apply)?

 

If length changing

What was the length of the term of the original contract?

 

What is the length of the extension/renewal?

 

What is the revised total term of the contract?

 

If cost changing

What was the original value of the entire contract prior to this proposed change?

$2,272,220

What is the value of the proposed change?

$300,000

What is the new/revised total value including change?

$2,572,220

If terms changing

Describe the change and the reason for it (i.e. compliance with state law, different way of doing business etc.)