Contract Request Template (Contracts; IGAs; Leases)
Date Submitted: 11-10-21
Requesting Agency: Technology Services
Division:
Subject Matter Expert Name:
Name: Joe Saporito
Email: joseph.saporito@denvergov.org
Item Title & Description:
(Do not delete the following instructions)
These appear on the Council meeting agenda. Initially, the requesting agency will enter a 2-3 sentence description. Upon bill filling, the City Attorney's Office should enter the title above the description (the title should be in bold font).
Both the title and description must be entered between the red "title" and "body" below. Do not at any time delete the red "title" or "body" markers from this template.
title
A resolution approving a proposed Agreement between the City and County of Denver and Goserco, Inc. for support and maintenance of the Audiologger and workforce management systems supporting Denver 911.
Approves a contract with Goserco, Inc. for $1,200,000 and through 12-31-26 for support and maintenance of the Audiologger and workforce management systems supporting Denver 911 (TECHS-202160095). The last regularly scheduled Council meeting within the 30-day review period is on 12-20-21. The Committee approved filing this item at its meeting on 11-23-21.
body
Affected Council District(s) or citywide? Citywide
Contract Control Number: TECHS-202160095
Vendor/Contractor Name (including any "DBA"): Goserco, Inc.
Type and Scope of services to be performed:
The Audiologger and Workforce Management systems were purchased to enable Denver911 to have an audio/screen recording application that will have a high level of reliability and scalability needed for a system as critical as 911. The Audiologger system records all 911 calls, administrative phones used at Denver 911 and talk groups used with the City P25 radio system. All calls are required to be recorded. The Workforce Management platform allows Denver 911 personnel to effectively schedule resources for the...
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