Contract Request Template (Contracts; IGAs; Leases)
Date Submitted: 6-29-20
Requesting Agency: Technology Services
Division:
Subject Matter Expert Name:
Name: Joe Saporito
Email: joseph.saporito@denvergov.org
Item Title & Description:
(Do not delete the following instructions)
These appear on the Council meeting agenda. Initially, the requesting agency will enter a 2-3 sentence description. Upon bill filling, the City Attorney's Office should enter the title above the description (the title should be in bold font).
Both the title and description must be entered between the red "title" and "body" below. Do not at any time delete the red "title" or "body" markers from this template.
title
A resolution approving a proposed Master Services Agreement between the City and County of Denver and Zuora, Inc. for the Zuora Nine Platform Enterprise Subscription Billing software for various City agencies.
Approves a contract with Zuora, Inc. for $4,477,210 and for three years for the purchase, implementation and ongoing support of the Zuora Nine Platform Enterprise Subscription Billing software supporting various City agencies, citywide (TECHS-202055087). The last regularly scheduled Council meeting within the 30-day review period is on 8-10-20. The Committee approved filing this item at its meeting on 7-7-20.
body
Affected Council District(s) or citywide? Citywide
Contract Control Number: TECHS-202055087
Vendor/Contractor Name (including any "DBA"): Zuora, Inc.
Type and Scope of services to be performed:
The Department of Transportation and Infrastructure (DOTI) Wastewater Management Division (WMD) operates as an enterprise fund providing Sanitary Sewer and Storm Drainage services to Denver residents. The billing system currently used is outdated and limited in functionality. Sanitary billing is accomplished through Denver Water at a cost of over $2 million annually. DOTI WMD currently has approximately 165,000 Sanitary Sewer customers and 166,617...
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